Acts and practices of the Company in relation to employee records are exempt from the National Privacy Principles insofar as they are directly related to a current or former employment relationship between the Company and an individual.

Personal Information

(a) Personal information about prospective employees

The Company collects, holds and uses personal information about prospective employees. Typically this includes a job applicant's name, address, date of birth, career history and any other required information. This information is needed to assess the suitability of a candidate for a particular position.

Once an employment relationship is formed between an individual and the Company, the records the Company holds relating to that individual's pre-employment checks become exempt. If no employment relationship is formed, the Company will destroy all records relating to that individual within three months of the position being filled.

(b) Personal information about customers

The Company collects, holds and uses personal information about sole traders and partnerships that are customers of the Company and the directors and employees of companies that are customers of the Company. This includes names, addresses, and any other required information such as financial information about a director (where the director is guaranteeing trading debts), sole trader or partnership. This information is needed to:

(i) establish a point of contact for the supply of product and pricing information, invoicing, collection of outstanding accounts and the promotion of new and updated products; and

(ii) to assess the credit worthiness of a proposed customer or director providing a directors guarantee.

If a Customer requests in writing that their account be closed for any reason, all personal information held about an individual partner, sole trader, director of a customer company or a customer's employee will be destroyed within three months of the outstanding account being repaid in full.


(c) Personal Information about suppliers and contractors

The Company collects, holds and uses personal information about sole traders and partnerships that are suppliers or contractors to the Company and the directors and employees of companies that are suppliers or contractors to the Company. This includes names, addresses, and any other relevant information needed to establish a point of contact for the purchase of product or services and any related enquiries.

From time to time a candidate submitting his/her details for a particular position may also be requested to provide sensitive information such as a medical report. Sensitive information about customers or suppliers (or their directors or employees) is not collected. Sensitive information collected about contractors may include information regarding their membership of a trade union or professional association where this information is required to assess whether the contractor can provide services to the Company.

Source of Collection

The Company usually collects information regarding prospective employees either from the job applicant or from an employment agency who collects this information on the Company's behalf. If a job applicant decides not to provide the Company with information needed to assess the applicant's suitability for a particular position then the Company may not be able to consider the applicant for employment with the Company.

The Company usually collects personal information regarding customers, suppliers or contractors (or their directors or employees) directly from the customer, supplier or contractor, their directors and/or employees. If a customer, supplier or contractor decides not to provide the Company with the required personal information then the Company may not be able to consider dealing with that party.

Transfer of Information

The Company may outsource to other organisations the recruitment of employees. For this purpose an individual's information may, as required, be transferred to or handled by employment consultants.

The Company outsources certain other functions to other organisations. For this purpose personal information regarding customers, supplier contractors or their directors or employees may be transferred to or handled by:

• credit reference agencies;
• the Company's debt collectors or legal advisers;
• business support services such as document storage, printing and collating companies.
• the companies call centre managers
• market research companies contracted by the company to undertake surveys on customer satisfaction of the Company's products or services.

The Company does not sell or rent out any of the information it holds on its customers, suppliers or contractors and protects the security of that information in accordance with regulatory requirements.

E-mail and Internet Use

The Company will not attempt to identify users of the Company's website. The company will only use information provided to it via its e-commerce site for the primary purpose or a related secondary purpose for which it has been provided. The Company will only record an individual's e-mail address if they send the Company a message. An individual's e-mail address will only be used for the primary purpose or a related secondary purpose for which it has been provided. This information will not be added to a mailing list or used for any other purpose without the individual's consent.

Access to personal information

An individual can access his or her own personal information by contacting the Company's Privacy Officer. A fee may apply. If the information held by the Company is inaccurate, incomplete or not up to date an individual may request the Company to correct the information.

Resolution of privacy concerns

If an individual is concerned about a breach by the Company of its privacy obligations they should contact the Company's privacy officer.

Privacy Officer - Contact Information:

Name: Michael Still
Position: Commercial Manager
Address: 2115 Castlereagh Road, Penrith, NSW 2750
Telephone: (02) 4720 5300
Facsimile: (02) 4720 5390
E-mail:

Issued By: Crane Enfield Metals Pty Limited

Issue Date: 21 December 2001